:root{color-scheme:light;--color-bg: #f5f6fa;--color-surface: #ffffff;--color-text: #1a1d24;--color-muted: #5f6673;--color-divider: #eef0f4;--color-border-strong: #d4d7df;--color-primary: #005ece;--color-primary-hover: color-mix(in srgb, var(--color-primary) 84%, #000);--color-primary-soft: color-mix(in srgb, var(--color-primary) 9%, #fff);--color-primary-text: color-mix(in srgb, var(--color-primary) 78%, #000);--color-primary-border: color-mix(in srgb, var(--color-primary) 28%, #fff);--color-on-primary: #ffffff;--color-secondary: #06b6d4;--color-border: #e5e7eb;--color-surface-muted: #f8f9fc;--color-text-secondary: #374151;--color-amber: #f59e0b;--color-violet: #7c3aed;--color-violet-soft: #ede9fe;--color-violet-text: #6d28d9;--color-cyan-soft: #cffafe;--color-cyan-text: #0e7490;--color-danger: #dc2626;--color-danger-soft: #fee2e2;--color-danger-text: #b91c1c;--color-danger-border: #fecaca;--color-success: #16a34a;--color-success-soft: #dcfce7;--color-success-text: #15803d;--color-success-border: #bbf7d0;--color-warning: #d97706;--color-warning-soft: #fef3c7;--color-warning-text: #b45309;--color-warning-border: #fde68a;--color-info: #2563eb;--color-info-soft: #dbeafe;--color-info-text: #1d4ed8;--color-info-border: #bfdbfe;--color-orange: #ea580c;--color-orange-soft: #ffedd5;--color-orange-text: #c2410c;--color-inverse-bg: #12131a;--color-inverse-text: #ffffff;--radius-md: 12px;--radius-lg: 18px;--shadow-md: 0 10px 30px rgba(17, 24, 39, .08);--shadow-lg: 0 24px 60px rgba(17, 24, 39, .16);--font-display: "Lexend", "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-sans: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-family:var(--font-sans);font-size:13.5px;line-height:1.45}:root[data-theme=dark]{color-scheme:dark;--color-bg: #0d121b;--color-surface: #151c28;--color-surface-muted: #1b2331;--color-text: #e6e9ef;--color-text-secondary: #c3c9d4;--color-muted: #9aa3b2;--color-border: #263042;--color-divider: #1f2836;--color-border-strong: #34415a;--color-primary-hover: color-mix(in srgb, var(--color-primary) 85%, #fff);--color-primary-soft: color-mix(in srgb, var(--color-primary) 22%, #151c28);--color-primary-text: color-mix(in srgb, var(--color-primary) 45%, #fff);--color-primary-border: color-mix(in srgb, var(--color-primary) 45%, #151c28);--color-violet-soft: #2a1f45;--color-violet-text: #c4b5fd;--color-cyan-soft: #0f3038;--color-cyan-text: #67e8f9;--color-danger: #ef4444;--color-danger-soft: #3a1717;--color-danger-text: #fca5a5;--color-danger-border: #5c2323;--color-success: #22a35a;--color-success-soft: #12301f;--color-success-text: #6fdc9a;--color-success-border: #1d4d31;--color-warning: #e0a030;--color-warning-soft: #33270f;--color-warning-text: #f2c46b;--color-warning-border: #5c4516;--color-info: #3b82f6;--color-info-soft: #142540;--color-info-text: #93bbfd;--color-info-border: #1e3a66;--color-orange: #f97316;--color-orange-soft: #3a2112;--color-orange-text: #fdba74;--color-inverse-bg: #e6e9ef;--color-inverse-text: #0d121b;--shadow-md: 0 10px 30px rgba(0, 0, 0, .4);--shadow-lg: 0 24px 60px rgba(0, 0, 0, .55)}.theme-toggle{display:flex;align-items:center;gap:8px;width:100%;padding:8px 12px;margin-bottom:6px;border:none;border-radius:var(--radius-md);background:transparent;color:var(--color-muted);font-size:13px;font-weight:600;cursor:pointer}.theme-toggle:hover{background:var(--color-bg);color:var(--color-text)}.theme-toggle svg{width:16px;height:16px}button,input,select,textarea,optgroup{font-family:inherit;font-size:inherit}:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}input[type=checkbox],input[type=radio]{width:16px;height:16px;margin:0;accent-color:var(--color-primary);vertical-align:middle;cursor:pointer;flex-shrink:0}h1,h2,h3,h4{font-family:var(--font-display);letter-spacing:-.01em}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}*{box-sizing:border-box}body{margin:0;font-family:var(--font-sans);background:var(--color-bg);color:var(--color-text)}.app-shell{display:flex;min-height:100vh}.sidebar{width:240px;flex-shrink:0;background:var(--color-surface);border-right:1px solid var(--color-border);padding:24px 14px;display:flex;flex-direction:column}.sidebar h1{font-size:18px;margin:0 0 24px}.sidebar nav{display:flex;flex-direction:column;gap:2px}.sidebar nav a{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:var(--radius-md);color:var(--color-muted);text-decoration:none;font-size:13.5px;font-weight:600;transition:background .12s ease,color .12s ease}.sidebar nav a svg{width:18px;height:18px;flex-shrink:0;opacity:.85}.sidebar nav a:hover{background:var(--color-bg);color:var(--color-text)}.sidebar nav a.active{background:color-mix(in srgb,var(--color-primary) 10%,transparent);color:var(--color-primary-text)}.sidebar nav a.active svg{opacity:1}.sidebar-footer{margin-top:auto;padding-top:16px;border-top:1px solid var(--color-border)}.sidebar-user{display:flex;align-items:center;gap:10px;padding:6px 4px 12px}.sidebar-user-avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(155deg,var(--color-primary),var(--color-secondary));color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;flex-shrink:0}.sidebar-user-name{font-size:13px;font-weight:600;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-logout{display:flex;align-items:center;gap:8px;width:100%;padding:9px 12px;border-radius:var(--radius-md);border:none;background:transparent;color:var(--color-muted);font-size:13px;font-weight:600;cursor:pointer;font-family:inherit}.sidebar-logout svg{width:16px;height:16px}.sidebar-logout:hover{background:var(--color-bg);color:var(--color-danger)}.content{flex:1;padding:32px;min-width:0}.card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:10px;padding:20px}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:24px}.stat-label{color:var(--color-muted);font-size:13px;margin:0 0 6px}.stat-value{font-size:26px;font-weight:600;margin:0}.login-page{display:flex;align-items:center;justify-content:center;min-height:100vh}.login-form{background:var(--color-surface);border:1px solid var(--color-border);border-radius:10px;padding:32px;width:320px}.login-form input{width:100%;padding:10px;margin-bottom:12px;border:1px solid var(--color-border);border-radius:6px}.login-form button{width:100%;padding:10px;background:var(--color-primary);color:#fff;border:none;border-radius:6px;cursor:pointer}.error-message{color:var(--color-danger);font-size:13px;margin-bottom:12px}.portal-login{display:flex;min-height:100vh;background:var(--color-bg)}.portal-login-visual{position:relative;flex:1 1 50%;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:48px;overflow:hidden;background:linear-gradient(155deg,var(--color-primary) 0%,var(--color-secondary) 100%);color:#fff;text-align:center}.portal-login-visual:before,.portal-login-visual:after{content:"";position:absolute;border-radius:50%;filter:blur(2px);opacity:.35;background:radial-gradient(circle,#ffffffe6,#fff0 70%);pointer-events:none}.portal-login-visual:before{width:420px;height:420px;top:-140px;left:-120px}.portal-login-visual:after{width:320px;height:320px;bottom:-110px;right:-80px}.portal-login-visual-dots{position:absolute;top:0;right:0;bottom:0;left:0;background-image:radial-gradient(rgba(255,255,255,.16) 1.5px,transparent 1.5px);background-size:26px 26px;pointer-events:none}.portal-login-visual-content{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;gap:20px;max-width:460px}.portal-login-hero-image{max-width:100%;max-height:320px;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);object-fit:contain}.portal-login-hero-placeholder{width:168px;height:168px;border-radius:50%;background:#ffffff24;border:1px solid rgba(255,255,255,.3);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center}.portal-login-hero-placeholder img{max-width:62%;max-height:62%;object-fit:contain}.portal-login-hero-title{font-family:var(--font-display);font-size:30px;font-weight:700;line-height:1.2;margin:0;text-wrap:balance}.portal-login-hero-subtitle{font-size:15px;color:#ffffffd9;margin:0}.portal-login-panel{flex:1 1 50%;display:flex;align-items:center;justify-content:center;padding:32px}.portal-login-panel-inner{width:100%;max-width:380px}.portal-login-card{background:var(--color-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:36px 32px}.portal-login-logo{display:block;max-height:44px;max-width:100%;margin:0 auto 18px}.portal-login-card h1{font-family:var(--font-display);font-size:22px;margin:0 0 4px;text-align:center}.portal-login-card-subtitle{font-size:13.5px;color:var(--color-muted);text-align:center;margin:0 0 24px}.portal-login-field{margin-bottom:16px}.portal-login-field label{display:block;font-size:12.5px;font-weight:600;margin-bottom:6px}.portal-login-field-control{position:relative;display:flex;align-items:center}.portal-login-field-control svg.portal-login-field-icon{position:absolute;left:12px;width:16px;height:16px;color:var(--color-muted);pointer-events:none}.portal-login-field-control input{width:100%;padding:11px 12px 11px 38px;border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:14px;font-family:inherit;transition:border-color .12s ease,box-shadow .12s ease}.portal-login-field-control input:focus{outline:none;border-color:var(--color-primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--color-primary) 16%,transparent)}.portal-login-toggle-password{position:absolute;right:4px;width:30px;height:30px;display:flex;align-items:center;justify-content:center;background:transparent;border:none;color:var(--color-muted);cursor:pointer;border-radius:6px}.portal-login-toggle-password:hover{background:var(--color-bg);color:var(--color-text)}.portal-login-toggle-password svg{width:17px;height:17px}.portal-login-submit{width:100%;padding:12px;margin-top:6px;background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);font-size:14.5px;font-weight:700;cursor:pointer;transition:opacity .12s ease}.portal-login-submit:hover:not(:disabled){opacity:.92}.portal-login-submit:disabled{opacity:.65;cursor:default}.portal-login-hint{display:flex;align-items:center;justify-content:center;gap:6px;font-size:11.5px;color:var(--color-muted);margin:16px 0 0}.portal-login-hint svg{width:13px;height:13px;flex-shrink:0}.portal-login-footer{text-align:center;font-size:11.5px;color:var(--color-muted);margin-top:20px}@media (max-width: 860px){.portal-login-visual{display:none}}.page-header{display:flex;align-items:flex-end;justify-content:space-between;flex-wrap:wrap;gap:12px 24px;margin-bottom:22px}.page-header-actions,.page-header>div:last-child:not(:first-child){display:flex;flex-wrap:wrap;align-items:center;gap:8px}.page-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:-6px 0 18px}.page-header h2{margin:0 0 4px}.page-header p{margin:0;color:var(--color-muted);font-size:13.5px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:none;border-radius:8px;padding:9px 14px;font-size:13.5px;font-weight:600;line-height:1.25;cursor:pointer;text-decoration:none;transition:background-color .12s ease,border-color .12s ease,filter .12s ease,box-shadow .12s ease}.btn:focus-visible{outline:none;box-shadow:0 0 0 2px var(--color-surface),0 0 0 4px var(--color-primary)}.btn:disabled{opacity:.6;cursor:default}.btn-primary{background:var(--color-primary);color:#fff}.btn-primary:hover:not(:disabled){filter:brightness(.92)}.btn-ghost{background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-text)}.btn-ghost:hover:not(:disabled){background:var(--color-bg);border-color:var(--color-border-strong)}.btn-danger{background:var(--color-danger);color:#fff}.btn-danger:hover:not(:disabled){filter:brightness(.92)}.btn-sm{padding:5px 10px;font-size:12.5px;border-radius:5px}table.data-table{width:100%;border-collapse:collapse;font-size:13.5px}table.data-table thead th{text-align:left;font-size:11.5px;font-weight:600;color:var(--color-muted);padding:0 12px 10px;border-bottom:1px solid var(--color-border);white-space:nowrap}table.data-table tbody td{padding:13px 12px;border-bottom:1px solid var(--color-divider);vertical-align:middle}table.data-table thead th:first-child,table.data-table tbody td:first-child{padding-left:4px}table.data-table th:has(>input[type=checkbox]),table.data-table td:has(>input[type=checkbox]),table.data-table td:has(>input[type=radio]),table.data-table td:has(>.status-dot),table.data-table .col-select{width:36px;text-align:left!important;padding-right:0}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--color-muted)}table.data-table tbody tr:last-child td{border-bottom:none}table.data-table tbody tr:hover{background:var(--color-bg)}.num{font-variant-numeric:tabular-nums;text-align:right}.chip{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:999px;white-space:nowrap}.chip-draft{background:var(--color-divider);color:var(--color-text-secondary)}.chip-sent{background:var(--color-info-soft);color:var(--color-primary-text)}.chip-approved{background:var(--color-success-soft);color:var(--color-success-text)}.chip-rejected{background:var(--color-danger-soft);color:var(--color-danger-text)}.chip-expired{background:var(--color-surface-muted);color:var(--color-muted)}.chip-aberta{background:var(--color-divider);color:var(--color-text-secondary)}.chip-atribuida{background:var(--color-info-soft);color:var(--color-primary-text)}.chip-em_andamento{background:var(--color-warning-soft);color:var(--color-warning-text)}.chip-pausada{background:var(--color-danger-soft);color:var(--color-danger-text)}.chip-concluida{background:var(--color-success-soft);color:var(--color-success-text)}.chip-cancelada{background:var(--color-surface-muted);color:var(--color-muted)}.chip-processada{background:var(--color-success-soft);color:var(--color-success-text)}.chip-pendente_processamento{background:var(--color-warning-soft);color:var(--color-warning-text)}.chip-erro{background:var(--color-danger-soft);color:var(--color-danger-text)}.chip-aberto{background:var(--color-info-soft);color:var(--color-primary-text)}.chip-em_atendimento,.chip-escalado_para_os{background:var(--color-orange-soft);color:var(--color-orange-text)}.chip-resolvido,.chip-fechado{background:var(--color-success-soft);color:var(--color-success-text)}.chip-aguardando_confirmacao_cliente{background:var(--color-warning-soft);color:var(--color-warning-text)}.chip-rascunho{background:var(--color-divider);color:var(--color-text-secondary)}.chip-aguardando_assinatura{background:var(--color-warning-soft);color:var(--color-warning-text)}.chip-ativo{background:var(--color-success-soft);color:var(--color-success-text)}.chip-encerrado{background:var(--color-surface-muted);color:var(--color-muted)}.chip-cancelado{background:var(--color-danger-soft);color:var(--color-danger-text)}.chip-assinado{background:var(--color-success-soft);color:var(--color-success-text)}.chip-recusado{background:var(--color-danger-soft);color:var(--color-danger-text)}.chip-expirado{background:var(--color-surface-muted);color:var(--color-muted)}.chip-pendente{background:var(--color-warning-soft);color:var(--color-warning-text)}.chip-agendado{background:var(--color-info-soft);color:var(--color-primary-text)}.chip-recebido{background:var(--color-success-soft);color:var(--color-success-text)}.chip-atrasado{background:var(--color-danger-soft);color:var(--color-danger-text)}.chip-processando{background:var(--color-warning-soft);color:var(--color-warning-text)}.chip-emitida{background:var(--color-success-soft);color:var(--color-success-text)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-field{display:flex;flex-direction:column;gap:5px;margin-bottom:12px}.form-field label{font-size:12px;font-weight:600;color:var(--color-muted)}.form-field input:not([type=checkbox]):not([type=radio]):not([type=range]):not([type=color]):not([type=file]),.form-field select,.form-field textarea{width:100%;border:1px solid var(--color-border);border-radius:var(--radius-sm, 8px);padding:8px 11px;font-size:13.5px;font-family:inherit;background:var(--color-surface);color:var(--color-text);transition:border-color .12s ease,box-shadow .12s ease}.form-field input:not([type=checkbox]):not([type=radio]):focus,.form-field select:focus,.form-field textarea:focus{outline:none;border-color:var(--color-primary);box-shadow:0 0 0 3px var(--color-primary-soft)}.form-field label:has(>input[type=radio]),.form-field label:has(>input[type=checkbox]),label.choice{display:flex;align-items:flex-start;justify-content:flex-start;text-align:left;gap:10px;font-size:13.5px;font-weight:400;color:var(--color-text);cursor:pointer}input[type=file]{font-size:12.5px;color:var(--color-muted);max-width:100%}input[type=file]::file-selector-button{margin-right:10px;padding:7px 12px;border:1px solid var(--color-border);border-radius:var(--radius-sm, 8px);background:var(--color-surface);color:var(--color-text);font:inherit;font-weight:600;cursor:pointer}input[type=file]::file-selector-button:hover{background:var(--color-surface-muted)}.item-row{display:grid;grid-template-columns:110px 1fr 90px 120px 32px;gap:8px;align-items:center;margin-bottom:8px}.kanban{display:grid;grid-template-columns:repeat(5,minmax(200px,1fr));gap:14px;overflow-x:auto}.kanban-column{background:var(--color-surface);border:1px solid var(--color-border);border-radius:10px;padding:12px;min-height:120px}.kanban-column h4{margin:0 0 10px;font-size:12.5px;color:var(--color-muted)}.kanban-card{background:var(--color-bg);border:1px solid var(--color-border);border-radius:8px;padding:10px;margin-bottom:8px;font-size:12.5px}.kanban-card .code{font-weight:700;display:block;margin-bottom:3px}.kanban-card .client{color:var(--color-muted)}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a73;display:flex;align-items:center;justify-content:center;padding:24px;z-index:50}.modal{background:var(--color-surface);border-radius:12px;padding:24px;width:640px;max-width:100%;max-height:85vh;overflow-y:auto}.split-layout{display:grid;grid-template-columns:minmax(260px,340px) 1fr;gap:16px;align-items:start}.split-list{background:var(--color-surface);border:1px solid var(--color-border);border-radius:10px;overflow:hidden;max-height:70vh;overflow-y:auto}.split-list-item{display:block;width:100%;text-align:left;padding:12px 14px;border:none;border-bottom:1px solid var(--color-border);background:transparent;cursor:pointer;font-family:inherit;color:var(--color-text)}.split-list-item:hover{background:var(--color-bg)}.split-list-item.active{background:var(--color-primary-soft);box-shadow:inset 3px 0 0 var(--color-primary)}.split-list-item .title{font-weight:600;font-size:13.5px;margin-bottom:3px}.split-list-item .subtitle{font-size:12px;color:var(--color-muted)}.dropzone{border:1.5px dashed var(--color-border);border-radius:10px;padding:24px;text-align:center;color:var(--color-muted);font-size:13px;cursor:pointer;background:var(--color-bg)}.dropzone:hover{border-color:var(--color-primary);color:var(--color-primary-text)}.chat-thread{display:flex;flex-direction:column;gap:10px;padding:16px;max-height:420px;overflow-y:auto;background:var(--color-bg);border-radius:10px;margin-bottom:12px}.chat-bubble{max-width:72%;padding:9px 12px;border-radius:12px;font-size:13.5px;line-height:1.4;white-space:pre-wrap}.chat-bubble .author{display:block;font-size:11px;font-weight:700;margin-bottom:3px;opacity:.65}.chat-bubble.mine{align-self:flex-end;background:var(--color-primary);color:#fff;border-bottom-right-radius:3px}.chat-bubble.theirs{align-self:flex-start;background:var(--color-surface);border:1px solid var(--color-border);border-bottom-left-radius:3px}.chat-composer{display:flex;gap:8px}.chat-composer input{flex:1;border:1px solid var(--color-border);border-radius:8px;padding:9px 12px;font-size:13.5px;font-family:inherit}.dash-header{margin-bottom:24px}.dash-greeting{font-family:var(--font-display);margin:0 0 4px;font-size:26px;font-weight:600;letter-spacing:-.02em}.dash-subtitle{margin:0;font-size:13.5px;color:var(--color-muted)}.dash-alert{display:flex;align-items:center;gap:14px;background:var(--color-warning-soft);border:1px solid var(--color-warning-border);border-radius:var(--radius-lg);padding:16px 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